Ask Me Anything: Omnichannel
Omnichannel is an old buzzword used in various industries like retail and finance. But what does omnichannel mean in the world of open banking and the ever increasing amount of data being generated?
During this “Ask Me Anything” we are joined by Matt Singleton from Flybits to discuss omnichannel experience in financial services, covering:
- What’s the difference between omnichannel and multichannel?
- How do ecosystems play a part in the omnichannel experience?
- What is the next iteration of omnichannel in financial services?