How to improve customer service using conversational AI

Discover how to transform your customer support and increase digital sales of your financial products with Finastra and Floatbot.

Watch Jimmy Padia Founder & CEO of Floatbot and Neeraj Gupta Director Product Management at Finastra to find out how banks are using automation to increase customer satisfaction (CSAT) and reduce costs.

You’ll learn:

  • How automation improves customer service
  • How to make banking millennial ready and omni-channel
  • How Finbot’s robo advisor can cross-sell financial products to increase your topline
  • How to automate contact center operations using Voice AI enabled Banking
  • The challenges with scaling traditional support
  • How Finbot provides a better experience for Corporate Banking clients
  • Core features and capabilities
  • How it works with a live demo
  • Technical implementation